Contact Us:

  • By chat:
    Start a chat using the icon in the bottom, right corner of the page.
    Regular chat hours are daily, 7 am – 1 am ET
  • By phone:
    1-800-653-6289
    Please dial 711 for relay service
    Regular call hours are daily, 7am - 1am ET
  • By mail for Correspondence: Old Navy Canada Customer Service, 9500 McLaughlin, Road North, Brampton, ON, L6X 0B8, Canada

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